Customer Help
Our customer support team is always here to assist.
General Information
For further assistance and a more comprehensive set of FAQs, please visit our extensive FAQ page. For detailed information on delivery, click here. If you’re looking for returns information, this link will guide you. For everything you need to know about our warranty policies, please refer to our warranty information page.
Orders are processed within 2 working days. Standard delivery can take up to 5 working days once the order has been placed. We also offer fast delivery on some laptops, with delivery available within 2 working days.
Yes, with our no quibble return policy, you can return the device within 30 days of delivery for a full refund or exchange it for a more suitable model. Please email support@discountlaptops.co.uk detailing the reason for return and whether you would like a refund or exchange.
We find that communicating over email to be much quicker and efficient for both our customers and our team. We reply every email we receive within one business day and provide a great service via email.
Tracking information will be emailed to you once the order has been dispatched by our warehouse team.
Please email support@discountlaptops.co.uk with details of the issue. Our friendly team will respond within one business day.
We find that communicating over email to be much quicker and efficient for both our customers and our team. We reply every email we receive within one business day and provide a great service via email.
We only ship within the UK currently.
Most orders will come in one package but if multiple items are ordered they may come in separate packages.
Get in touch with us
Alternatively, complete the form below and a dedicated member of our team will promptly respond to your inquiry.